Privacy Policy

1. Information We Collect

• Information you provide: name, email address, phone number, delivery address, delivery instructions, and the contents of messages you send us.
• Dietary information: allergies, dietary restrictions and food preferences for each person who will be eating our meals. You may add household members, including children, who do not have their own account. Please provide only what is needed for us to prepare food safely.
• Order and account information: your orders, the dishes and portions you selected, delivery history, account credit, and referral activity.
• Payment information: payments are handled by our third-party payment processor. We receive limited details such as a confirmation and the last four digits of your card. We do not store full card numbers.
• Automatically collected information: basic usage and device data, such as pages viewed and general location, collected through cookies and similar technologies to operate and improve our website.

2. How We Use Your Information

• To provide, process, and deliver your orders.
• To prepare food safely — allergen and dietary information is shared with our kitchen so your meals can be made and packed correctly.
• To manage your account, orders, credit, and billing.
• To communicate with you about orders, menus, deadlines, and support.
• To improve our menu, website, and Services.
• To comply with legal obligations and protect against fraud.

3. Payment Processing

We use a trusted third-party processor to handle payments securely. Your use of payment features is also subject to that processor’s terms and privacy policy.

4. Shared and Family Accounts

You may invite another person to your account. If you do, they can see the account’s orders, delivery details, and the dietary information recorded for everyone on it, and they can place orders charged to the account. Only invite people you are comfortable sharing that information with.

5. How We Share Information

We do not sell your personal information. We share it only as needed:

• With service providers who help us operate, such as our payment processor, delivery and mapping tools, email provider, and analytics.
• When required by law, or to protect our rights, safety, or property.
• In connection with a business transfer, such as a merger or sale of assets.

6. Cookies and Analytics

We use cookies and similar tools to keep the website working, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings, though some features may not work without them.

7. Data Retention

We keep your information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Order and payment records may be retained longer where tax or accounting rules require it.

8. Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Choices and Rights

• You can review and update your account information, including dietary details for everyone on your account, at any time.
• You can opt out of marketing emails using the unsubscribe link, though we may still send messages about your orders.
• To request access to, correction of, or deletion of your personal information, contact us at the email below.

10. Children's Privacy

Our Services are intended for adults, and accounts may only be created by adults. An adult account holder may record dietary information about children in their household so we can prepare food safely; children do not have accounts of their own. We do not knowingly collect personal information directly from children under 13.

11. Changes to This Policy

We may update this Policy from time to time. Changes take effect when posted here, and the “Last updated” date will reflect the revision.

12. Contact Us

Questions about this Policy or your information? Email us at centerpiece.biz@gmail.com.